Receptionist / Administrative Assistant

Ocean Mazda West Kendall | Miami, FL

Job Type: Full-Time
Schedule: Monday–Friday, 9:00 AM–5:00 PM
Department: Administration / Reception
Work Location: On-Site

About the Position

Ocean Mazda West Kendall is seeking a professional, friendly, organized, and dependable Receptionist / Administrative Assistant to join our team.

As the first point of contact for our customers, you will play an important role in creating a welcoming and positive dealership experience. In addition to managing the reception area, this position provides clerical and administrative support to our Sales, Accounting, and other dealership departments.

We are looking for someone who takes initiative, pays attention to detail, enjoys helping others, and can manage multiple responsibilities in a fast-paced environment.

Key Responsibilities

Reception & Customer Service

• Greet customers and visitors in a professional, friendly, and welcoming manner.
• Answer and direct incoming telephone calls to the appropriate departments.
• Assist customers with general inquiries and direct them to the appropriate personnel.
• Maintain a clean, organized, and professional reception area.
• Communicate effectively with customers, employees, and management.

Administrative & Clerical Support

• Provide administrative assistance to the Accounting, Sales, and other dealership departments.
• Perform data entry, document preparation, filing, scanning, and recordkeeping.
• Contact customers and employees to obtain information, documentation, or assist with departmental follow-up.
• Assist with organizing and distributing documents and internal communications.
• Support management with routine administrative assignments.
• Maintain accurate records and handle confidential information professionally.

Office Coordination

• Assist with monitoring and organizing office supplies and inventory.
• Coordinate supply requests and help maintain an organized supply area.
• Support daily dealership operations and assist other departments as needed.

Qualifications

• Previous receptionist, customer service, or administrative experience preferred.
• Automotive dealership experience is a plus, but not required.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a busy environment.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Comfortable with data entry, telephone systems, and general office equipment.
• Professional appearance, positive attitude, and strong customer service skills.
• Dependable, punctual, and able to work independently and as part of a team.
• Bilingual English/Spanish preferred.

What We Offer

• A professional, team-oriented work environment.
• Opportunities to develop administrative skills and grow within the organization.
• Competitive compensation based on experience.
• Company benefits for eligible employees.

Join Our Team

At Ocean Mazda West Kendall, we believe that exceptional customer service begins with our employees. We value individuals who are dependable, take pride in their work, and contribute to a positive experience for both our customers and fellow team members.

If you are organized, personable, and enjoy supporting a team, we encourage you to apply!

Ocean Automotive Group is an Equal Opportunity Employer. We consider qualified applicants without regard to legally protected characteristics.