Receptionist & Administrative Support Coordinator

Join Our Team!

Receptionist & Administrative Support Coordinator

Family Hope Center | Part -Time | On-Site Monday – Friday 8:30am – 2:30pm | Norristown, PA

Are you someone who enjoys helping people, staying organized, and creating a warm, welcoming environment? Family Hope Center is looking for a friendly and dependable Receptionist & Administrative Support Coordinator to be the first point of contact for our families, visitors, and team members.

This position combines customer service, reception, and administrative support in a mission-driven environment dedicated to serving children and families.

What You'll Do

Welcome & Support Families

• Greet families and visitors as they arrive.
• Provide materials and information needed throughout appointments.
• Answer questions and help create a positive experience for every family.
• Assist with educational materials and resources available through the office.

Manage Mail & Office Communications

• Receive and sort incoming mail and packages.
• Distribute correspondence to team members.
• Scan and electronically route documents as needed.
• Prepare and send outgoing mail, reports, and family packages.

Prepare Family & Clinical Materials

• Assemble folders, packets, forms, and resources for appointments.
• Ensure families receive the materials they need before, during, and after visits.
• Prepare educational materials and supplies for programs and events.
• Maintain organized records and filing systems.
• Help us keep the reception and kitchen area tidy for our families.

Support Off-Site Programs & Travel

• Help prepare materials for appointments held outside the office.
• Follow established packing checklists to ensure all required supplies are included.
• Organize and restock materials when teams return from travel.
• Assist with special projects and program preparation.

We're Looking For Someone Who:

• Enjoys working with people and providing exceptional customer service.
• Is organized, detail-oriented, and reliable.
• Can follow established procedures and checklists.
• Works well independently during quieter office periods.
• Is comfortable multitasking and managing routine administrative duties.
• Has strong communication and basic computer skills.

Why Join Family Hope Center?

At Family Hope Center, you'll play an important role in helping families feel welcomed and supported from the moment they walk through our doors. Your work behind the scenes and at the front desk will help ensure a smooth and positive experience for both families and our clinical team.

Position: Part-Time
Location: Norristown Office
Schedule: Monday-Friday
Experience: Reception, customer service, administrative support, or office experience preferred

Apply Today!

If you are organized, people-focused, and enjoy supporting a team while making a difference in the lives of children and families, we'd love to hear from you.

Pay: $18.00 - $22.00 per hour

Expected hours: 30.0 per week

Work Location: In person