Receptionist and Administrator

We’re looking for an organised, confident and proactive Receptionist & PA to join the Glowing by Leah team in Stroud.

This is a varied and exciting role within a growing medical aesthetics and wellness clinic. You’ll be an important part of the day-to-day running of the clinic, as well as providing personal administrative support to Leah, the owner and director of Glowing by Leah.

We’re looking for someone who is naturally organised, confident, friendly and able to juggle multiple tasks at once. No two days will necessarily be the same, so you’ll need to be someone who enjoys a fast-paced environment and can remain calm and professional when things get busy.

THE ROLE

As our Receptionist & PA, you will be responsible for:

• Being the welcoming first point of contact for our patients, both in person and over the telephone
• Answering calls confidently and professionally and dealing with patient enquiries
• Managing appointments, messages and general reception duties
• Supporting Leah with day-to-day administrative and PA tasks
• Managing emails and correspondence
• Updating and maintaining spreadsheets and clinic records
• Helping with stock management, ordering and monitoring supplies
• Assisting with invoices, expenses and general business administration
• Helping to organise meetings, training days and clinic events
• Supporting the smooth running of the clinic behind the scenes
• Managing multiple tasks and priorities throughout the day
• Keeping the reception and clinic environment organised, professional and welcoming
• Taking on additional responsibilities as the business continues to grow

WE’RE LOOKING FOR SOMEONE WHO IS:

• Computer literate and confident using computers and different software systems
• Comfortable working with spreadsheets, Excel/Google Sheets and data entry
• Highly organised with excellent attention to detail
• Confident and professional on the telephone
• Friendly, approachable and confident speaking to patients
• Able to juggle multiple jobs and prioritise effectively
• Comfortable working under pressure in a busy environment
• Flexible and willing to adapt as the needs of the clinic change
• Proactive and able to use your own initiative
• Reliable, punctual and professional
• Discreet and trustworthy when dealing with confidential information
• Interested in learning and developing within a growing business

EXPERIENCE

Previous reception, administration, PA or customer service experience would be beneficial, but personality, organisation and the right attitude are just as important.

You don’t need to know everything from day one. We’re looking for someone who is keen to learn, takes pride in their work and wants to become an important part of the business.

THE OPPORTUNITY

This is a self-employed position with guaranteed hours each week, providing consistency while allowing flexibility.

As Glowing by Leah continues to grow, there is genuine room for progression and development within the role. The position could evolve over time as you gain experience and take on more responsibility across the business.

You’ll be working closely with Leah and the wider team, giving you the opportunity to learn about the running of a successful medical aesthetics and wellness clinic and become an integral part of the business.

ABOUT GLOWING BY LEAH

Glowing by Leah is an established medical aesthetics and wellness clinic based in Stroud, Gloucestershire. We pride ourselves on providing exceptional patient care, high clinical standards and a welcoming, professional experience.

We are a growing business with exciting plans for the future, and we’re looking for someone who wants to grow with us.

If you’re organised, confident, energetic and love being busy, we’d love to hear from you.

Stroud, Gloucestershire

Self-employed

Guaranteed hours each week 30-37.5 with one weekend a month, hours range from 930-830pm, must be flexible.

Excellent opportunity for growth within the business

To apply: Please send your CV and a little bit about yourself and why you think you would be a great fit for Glowing by Leah at [email protected]

Pay: From £13.00 per hour

Benefits:

• Employee discount

Work Location: In person