Receptionist and E- Commerce Specialist

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing.

Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.

Job Description

Receptionist:

• Greet and welcome guests as soon as they arrive at Obour office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

E- Commerce specialist:

• Implement strategies that make online transactions possible.
• Organize, develop, and execute website marketing plans.
• Follow up online orders and get feedback from E-commerce customers.
• Conduct weekly report about customer classification type to E-commerce Manager.
• Ability to work closely with different teams.
• Setting up new products on the site including writing product descriptions.
• Editing uploading imagery and completing product attribution.
• Ability to multitask and meet deadlines while maintaining attention to detail.
• Responsibility of customer payments and make sure the delivery process is done.

Qualifications

• Bachelors Degree, Education: Business administration grade, major marketing, minor E-Commerce , etc,
• Marketing and Sales background is a must.
• Years of experience: 3-5 years.
• Fluent English
• Excellent PC skills including strong knowledge in Microsoft Office Products.
• Good in translating from English to Arabic.
• Creative problem solver with excellent follow thru skills.
• Must be dependable logical consistent and be able to manage multiple projects.
• Positive attitude with Customer Service.

Additional Information

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.