Receptionist & Office Coordinator

LINK is a professional services group based in Fortitude Valley. You'll be the first point of contact for every client who walks in or calls, and a key part of the team that keeps everything running smoothly. The role suits someone confident with people and quick with technology.

This is a full-time role, Monday to Friday, 8:30am to 5:00pm, based in the Fortitude Valley office with easy access to public transport and parking.

About the role

This is more than reception. You'll play a key part in how the office runs, feels and connects. From coordinating calendars and suppliers to planning events and managing social media, you'll be supporting the directors and wider team.

Client experience is core to how LINK works. Every client who walks through the door should feel known and valued. Whether it's a warm welcome, remembering the small details that matter, or keeping the front-of-house space fresh and polished, your role is to make people feel special. You'll set the tone, build rapport easily, and make sure the office reflects the care, professionalism and energy behind the work every day.

You'll also go to barista school. Coffee is part of the client experience and LINK takes it seriously.

What you'll be doing

• Managing reception and greeting clients warmly
• Answering phones and coordinating meeting rooms
• Preparing coffees for clients and keeping shared spaces tidy and professional
• Assisting with onboarding new staff
• Supporting the Directors and Practice Manager
• Managing calendars, booking travel and coordinating suppliers
• Planning and coordinating team events, birthdays and celebrations
• Managing LINK's internal social media calendar

What you'll need

• Minimum one year in a reception, admin or office coordination role, ideally in a professional services setting. Previous accounting firm experience is a bonus
• Professional and confident communication skills
• Strong attention to detail and organisational ability
• Tech-savvy and confident with Microsoft 365 and modern workplace tools
• A proactive, curious and positive approach

About you

• You're warm, polished, and love making people feel welcome
• You bring energy and positivity into a room
• You're organised, reliable and detail-oriented
• You have experience in a similar reception or admin role and are confident juggling multiple tasks
• You care about client service and love the little details that create memorable experiences
• You're a natural culture-builder who believes the office vibe matters

Why join LINK?

• A collaborative, energetic team that values people and performance
• Direct access to experienced mentors and supportive leaders
• A modern, tech-forward workplace with excellent systems
• Regular team events and a strong office culture, measured at 8.9/10
• A modern Fortitude Valley office surrounded by cafés

Learn more at link.com.au/careers
Peek into life at LINK: instagram.com/lifeatlink

How to apply

Send your resume and a short cover letter telling us why you'd be a great fit. Want to stand out? Include a quick Loom video introducing yourself.

Questions? Call [07 3899 8311](tel:07 3899 8311) or email [email protected].