Receptionist

Role & responsibilities

• Greet, welcome, and direct visitors to the appropriate person or department.
• Notify relevant employees when visitors arrive and assist with visitor coordination.
• Monitor security and telecommunications systems to ensure smooth and secure operations.
• Respond to visitors inquiries, phone calls, and emails, providing accurate and relevant information.
• Maintain updated visitor, employee, and department directories, records, and logs.
• Follow office security procedures, including maintaining visitor logbooks and issuing visitor badges.
• Maintain a clean, organized, and professional reception area in accordance with office policies, rules, and regulations.
• Coordinate meetings, appointments, schedules, and travel arrangements for clients and customers as required.
• Maintain records of office supplies, inventory, and related expenses.
• Receive and sign for deliveries, mail, and packages, and ensure they are distributed to the appropriate departments or employees.

Preferred candidate profile

• Strong communication, interpersonal, and organizational skills.
• High level of professionalism, courtesy, and a customer-focused approach.
• Excellent time-management and prioritization skills.
• Ability to work effectively with others, multitask, and handle multiple responsibilities efficiently.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Strong attention to detail and accuracy in maintaining records and handling information.
• Well-versed in visitor management and calendar management systems.