Receptionist

Description:

Must be flexible, available nights & weekends. Hours can vary please inquire within.

The front desk receptionist main responsibility is being the first impression and contact point for our residents and guests. The front desk receptionist is a direct reflection of the image that we wish to portray. A professional appearance and demeanor are required.

Responsibilities:

• Answering incoming calls
• Resident doctor’s appointments; Scheduling, changing, confirming.
• Arranging resident transportation to and from appointments.
• Creating daily appointment schedule and distributing copies
• Monitoring room lights and emergency exits.
• Print daily condition report for previous day and file
• Maintain postage meter, order funds as needed.
• Receive, separate and distribute incoming mail.
• Any task requested by your immediate supervisor.

Requirements:

Intellectual-

• Must be responsible, consistent and able to meet commitments
• Must have good judgment and know when additional assistance is required.
• Must be able to multi-task and be able to organize and structure responsibility.
• Must be able to efficiently work independently
• Must have excellent time management skills and utilize “down” time efficiently.

Social-

• Good communication skills are necessary, if you are not a people person; this job is not a good match for you.
• Must be able to treat people who need assistance with kindness and respect, regardless of the patient’s mood or your mood.
• Able to communicate effectively both orally and in writing.
• Able to maintain confidentiality at all times.

Physical-

• Must be able to withstand long periods of sitting.
• Must be able to lift perform physical activity that require moving ones whole body, such as in climbing, reaching, lifting, balancing, walking, bending and pushing, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials.
• Employees must not have any weight restrictions to avoid injury.

Compliance-

• Must have current (within 30 days of employment) Physical.
• Must have current Within 30 days of employment) TB test with a negative result.