Receptionist

Job Summary

We are looking for a professional and well-groomed Front Desk Executive to manage the reception area and provide a welcoming experience to employees, clients, visitors, and business partners. The role will also support day-to-day administrative activities and ensure smooth front-office operations.

Key Responsibilities

• Manage the reception area and ensure it is maintained in a professional manner.
• Greet and welcome visitors, clients, candidates, and guests.
• Handle incoming and outgoing calls and direct them to the appropriate person or department.
• Maintain visitor records and issue visitor passes as required.
• Manage incoming and outgoing courier, post, and other documents.
• Receive and distribute letters, parcels, and other communications.
• Coordinate meeting room bookings and assist with visitor arrangements.
• Maintain the front-desk register and relevant administrative records.
• Coordinate with housekeeping, security, and other support staff.
• Assist HR/Admin with day-to-day administrative activities.
• Support employee requirements related to stationery, office facilities, and general administration.
• Maintain adequate stock of front-office supplies and stationery.
• Coordinate refreshments, meeting arrangements, and other visitor requirements.
• Assist in scheduling interviews and coordinating candidates during recruitment activities.
• Handle basic email correspondence and communication professionally.
• Ensure confidentiality of company and visitor information.
• Perform other duties assigned by the HR/Admin Manager.

Required Skills

• Excellent communication and interpersonal skills.
• Pleasant personality with a professional and presentable appearance.
• Good telephone etiquette.
• Basic knowledge of MS Office, Word, and Excel.
• Good organizational and time-management skills.
• Ability to handle multiple tasks efficiently.
• Customer-service-oriented approach.
• Good coordination and follow-up skills.
• Ability to maintain confidentiality and professionalism.

Qualification

• Any Graduate / Diploma in Administration or a related field.
• 0-3 years of experience in front office, reception, administration, or customer service preferred.

Key Competencies