Receptionist

About the Company

A well-established private investment house operating across a broad range of industries, alongside its affiliated philanthropic foundation and a boutique property investment and finance business. Based in a busy Melbourne office, the group brings together commercial investment, community-focused philanthropy, and property finance under one roof, offering a genuinely varied and interesting environment to work within.

About the Role

As the first point of contact for the business, you will play a vital role in shaping the experience of every client, guest and visitor who walks through the door. This is a varied front-of-house position that blends high-level guest and client service with communication, administration, maintenance and provisioning, and broader support across the organisation. You will bring a professional, warm and welcoming manner to everything you do, while keeping the office running smoothly behind the scenes.

Key Responsibilities

• Greet and welcome guests as soon as they arrive, and direct visitors to the appropriate meeting room, person or office
• Answer, screen and forward incoming phone calls, taking and distributing messages as needed
• Provide accurate, professional information to clients and guests in person, by phone and via email
• Receive, sort and distribute daily mail and deliveries, and organise local, interstate and international couriers
• Keep the reception area tidy and well presented, with all necessary materials on hand
• Manage meeting room bookings and guest services, including tea and coffee service, catering, and support for in-house events
• Maintain and tidy kitchen areas, including stacking and unpacking dishwashers, keeping the fridge stocked, and coffee machine upkeep
• Order office and kitchen supplies and keep stock inventory up to date
• Maintain office equipment such as photocopiers and the phone system, reporting and following up on any maintenance or repair needs
• Keep updated records of office expenses and costs
• Maintain office security, including monitoring the visitor logbook and issuing visitor badges
• Provide broader clerical and administrative support such as filing, photocopying and binding
• Provide assistance to the Executive Assistant team as required

About You

• A professional attitude and polished presentation
• Strong written and verbal communication skills
• A resourceful, proactive approach to problem-solving
• Excellent organisational skills, with the ability to multitask and prioritise competing tasks
• A genuine customer service mindset

How to Apply

Click APPLY or email your resume directly to [email protected]
Follow Brook Recruitment on LinkedIn for the latest opportunities and industry insights.