Receptionist

Receptionist – Join the Team at Engel & Jang

Join the team at Engel & Jang, an exceptional restaurant situated on the Mezzanine of the iconic Royal Exchange in the heart of the City of London.

We are looking for an experienced, confident and personable Receptionist to join our Front of House team. Start date: September 2026.

The ideal candidate will have a warm and professional approach, excellent communication skills and a genuine passion for hospitality. As one of the first points of contact for our guests, you will play an important role in creating an exceptional experience from the moment they arrive.

Key Responsibilities

• Provide a warm, professional and friendly welcome to all guests.
• Manage reservations, guest enquiries and table allocations efficiently.
• Answer telephone calls and respond to enquiries in a professional and timely manner.
• Work closely with the restaurant and management teams to ensure a smooth guest journey.
• Maintain excellent knowledge of the restaurant, menus, events and services.
• Assist with managing special requests and ensuring important guest information is communicated to the relevant teams.
• Maintain a polished and organised reception area.
• Deliver consistently high standards of hospitality and guest service.

Requirements

• At least 1 year of experience in a Receptionist or similar Front of House role within a restaurant or hospitality environment.
• Excellent communication and telephone manner.
• Warm, confident and professional personality.
• Polished appearance and excellent attention to detail.
• Highly motivated, proactive and enthusiastic approach.
• Strong organisational, multitasking and problem-solving skills.
• Ability to work effectively as part of a busy Front of House team.
• A genuine guest-focused approach and passion for delivering exceptional hospitality.
• Experience with SevenRooms is an advantage, but not essential.
• Must have the legal right to work in the UK.

The Role

• £16.27 per hour.
• 40-hour contract.
• Monday to Saturday operation – we are closed on Sundays.

What We Offer

• Opportunities for career growth, with internal training and succession plans supporting progression within the business.
• 28–30 days’ holiday per year, increasing with length of service.
• Uniform provided.
• Meal on duty.
• A fun, professional and dynamic working environment.
• The opportunity to work in one of London’s most iconic locations

If you think you might be the person we’re looking for, we’d love to hear from you. Get in touch and tell us a little about yourself and why you’d like to join the Engel & Jang team.

INDFOH