Receptionist

• Welcome and greet guests in a friendly and professional manner.
• Handle guest check-in and check-out procedures efficiently.
• Manage room bookings, reservations, cancellations, and guest inquiries.
• Provide information about resort facilities, room services, activities, and local attractions.
• Handle telephone calls, emails, and guest requests promptly.
• Maintain accurate guest records and update reservation systems.
• Coordinate with housekeeping, maintenance, food & beverage, and other departments to ensure smooth guest service.
• Handle guest complaints and resolve issues professionally and efficiently.
• Prepare and maintain daily reception reports and records.
• Handle cash, billing, payments, and receipts as per company procedures.
• Monitor room availability and coordinate room allocation.
• Assist guests with transportation, special requests, and other arrangements.
• Maintain a clean, organized, and professional reception area.
• Ensure high standards of customer service and guest satisfaction.
• Follow resort policies, safety procedures, and security guidelines.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person