Receptionist

Join Our Team!

Pearsall Marshall LLP is a full-service Ontario law firm providing experienced legal advice in business, employment, property, estate law, and more. With offices in Leamington, Tecumseh, Windsor, Tilbury and Kingsville, our lawyers are deeply connected to the communities we serve. Clients choose Pearsall Marshall for our commitment to clarity, responsiveness, and results.

If you present a professional and welcoming presence, stay organized in a fast-paced environment, and enjoy administrative support work, we’d love to hear from you.

Primary Responsibilities

• Greet clients and visitors in a professional, welcoming manner and manage front-desk operations
• Answer and direct incoming phone calls, emails, and general inquiries
• Schedule appointments, meetings, and boardrooms; coordinate calendars as needed
• Maintain reception area and meeting rooms to ensure a polished client experience
• Assist the Office Manager with administrative and clerical tasks
• Prepare, organize, and maintain electronic files
• Support data entry and upkeep of internal systems (e.g., client intake information)
• Support firm-wide administrative projects as assigned
• Handle incoming and outgoing mail, courier deliveries, and document scanning
• Coordinate ordering and set up of staff lunches
• Maintain confidentiality and professionalism when handling sensitive information

Qualifications

• Experience:

  • Previous experience in reception, customer service, or administrative roles, preferably in a legal or professional office environment

• Technical Skills:

  • Strong communication skills (both verbal and written) to greet clients, answer phones, and handle correspondence professionally
  • Organizational skills to manage schedules, appointments, and filing systems efficiently
  • Basic knowledge of legal terminology and procedures (helpful but often can be learned on the job)
  • Computer proficiency with office software (Microsoft Office and Clio)
  • Ability to handle multi-line phone systems and direct calls properly
  • Attention to detail for managing documents, client information, and messages

• Core Competencies:

  • Excellent communication skills with a clear, professional, and polite approach
  • Strong customer service orientation, demonstrating friendliness and patience with clients
  • High level of organization and efficiency, with the ability to multitask and manage scheduling
  • Strong attention to detail and accuracy in handling documents and client information
  • Commitment to confidentiality and discretion when managing sensitive legal data
  • Proficiency with office software and ability to quickly learn legal practice management tools
  • Professionalism and reliability, with consistent punctuality and a dependable work ethic
  • Ability to handle problems calmly and escalate issues appropriately when needed

Position Details

• Hours: 37.5 hours per week Monday – Friday 9am – 5pm
• Location: Onsite at 
  1788 Division St N Kingsville, ON N9Y 4G7