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Receptionist

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Onsite

Receptionist

New Bedford Whaling Museum

Receptionist

Skills

Customer Support

2 months ago

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Important information


Contract type:

Permanent

Salary:

$49,920 – $60,320 / year

Location:

New Bedford, MA, USA

Work mode:

Onsite

Published on:

19 August 2026

What they need


Job Summary

We are seeking an energetic and detail-oriented Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors and clients. Your organizational skills and technical proficiency will ensure smooth office functioning, supporting daily administrative tasks with efficiency and professionalism. This paid position offers an exciting opportunity to contribute to a dynamic team while honing your office management and communication skills.

Duties

  • Greet visitors and clients warmly, ensuring a positive first impression
  • Manage multi-line phone systems, directing calls accurately and courteously
  • Handle incoming and outgoing correspondence using Microsoft Office suite, including Word processing and spreadsheets
  • Maintain organized filing systems and perform data entry with high accuracy using QuickBooks and other productivity software
  • Support office management tasks such as calendar management, appointment scheduling, and document proofreading
  • Assist with clerical duties including filing, photocopying, and maintaining office supplies
  • Provide excellent customer support by responding promptly to inquiries via phone or email, demonstrating strong phone etiquette and client communication skills

Experience

  • Proven office experience or administrative support background demonstrating strong organizational skills
  • Familiarity with multi-line phone systems and front desk operations
  • Proficiency in Microsoft Office applications (Word, Excel, Outlook) and data entry tools like spreadsheets
  • Technical proficiency with office management software such as QuickBooks preferred
  • Bilingual abilities are a plus to effectively communicate with diverse clients and visitors
  • Demonstrated customer service experience with excellent interpersonal skills
  • Strong typing speed, proofreading abilities, and computer literacy essential for efficient workflow
  • Previous personal assistant or clerical experience is advantageous for managing schedules and supporting team needs

Join us in creating a welcoming environment where professionalism meets enthusiasm! This role is perfect for proactive individuals eager to develop their administrative expertise while contributing positively to our organization’s success.

Pay: $24.09 - $29.02 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Parental leave
  • Retirement plan

Work Location: In person

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