RECEPTIONIST

• Greets all visitors, gives tours and assists as needed.
• Maintains records of resident sign in and sign out.
• Answer the telephone in a polite and courteous manner. Forwards calls, takes messages and delivers those messages to appropriate personnel.
• Completes direct inquiry sheets on prospects.
• Monitors resident activity and alerts staff when assistance is necessary to assure residents safety.
• Monitors community guests & visitors entrance/exit in accordance with community policy and procedure.
• Maintains request lists for maintenance, dietary and nursing in appropriate manner.
• Maintain security of equipment within the business office.
• Performs light office work as assigned.
• Assures that the lobby area, reception area and entry area is kept clean, neat and orderly.
• Notifies appropriate staff of unsafe situations within the building or grounds.
• Notify the Administrator of any resident emergency or hospital transport.
• Works with other staff to maintain continuous coverage of front desk, telephone answering, taking and delivering messages.
• Performs other tasks as assigned by any member of management.
• General upkeeps of spreadsheets.

Job Qualifications:

• Free of non-treated communicable disease.
• Holds current CPR/First Aid Certification

Physical Demands:

• Ability to push, pull, and lift at least 50lbs.
• Ability to bend, squat, and climb stairs.
• Ability to continuously walk or stand.

Universal Precautions:

• Potential exposure to blood and bodily fluids.
• Potential exposure to communicable diseases.