Receptionist

Are you an experienced receptionist who loves providing exceptional customer service?
Join one of Melbourne’s largest privately owned dealership groups and become part of an industry-leading Service Team in Ballarat.
We’re looking for a friendly, professional and highly organised Service Receptionist who thrives in a fast-paced environment and enjoys making every customer feel welcome.
This is a fantastic opportunity to build your career within a respected automotive organisation that genuinely values its people and promotes from within.

WHAT’S IN IT FOR YOU?

• $55,000 Base + Super + Commissions
• OTE of up to $85,000 per year
• Excellent career progression opportunities
• Supportive and inclusive workplace culture
• Ongoing training and professional development
• Friendly, collaborative team environment
• Join a respected and growing automotive organisation

YOUR DAY-TO-DAY
As our Service Receptionist, you’ll be the welcoming face of the Service Department, providing a professional and positive experience for every customer.
Your responsibilities will include:

• Answering incoming calls promptly and professionally
• Greeting and assisting customers visiting the Service Department
• Directing customers and visitors to the appropriate team members
• Managing and logging telephone enquiries
• Processing invoices
• Filing and general administrative duties
• Supporting the Service Team to ensure an exceptional customer experience

ABOUT YOU
You’ll be a confident, polished and customer-focused professional who enjoys working with people.
We’re looking for:

• Previous reception and/or customer service experience
• Outstanding personal presentation
• An energetic, enthusiastic and professional attitude
• Exceptional communication and interpersonal skills
• Strong organisational and multitasking abilities
• Excellent telephone manner
• Proficiency in Microsoft Office
• A genuine passion for delivering exceptional customer service

Applications from candidates outside Australia or without valid Australian working rights will not be considered.

READY TO TAKE THE NEXT STEP? If you’re a motivated customer service professional looking for your next opportunity in the automotive industry, we’d love to hear from you!

Apply now by emailing your application to:
[email protected]

All applications will be treated with strict confidentiality.
Only shortlisted applicants will be contacted.