Receptionist

About the role

FLEN INTERNATIONAL TRADING CO., LIMITED is seeking a professional and welcoming Receptionist to join our team in Mong Kok, Yau Tsim Mong District. This is a full-time position that serves as the first point of contact for our clients, visitors, and business partners. As Receptionist, you will be the face of our organisation, responsible for creating a positive impression and ensuring smooth daily operations. This role is fundamental to maintaining our professional image and supporting the efficient functioning of our office environment.

Key responsibilities

• Greeting and welcoming visitors, clients, and business partners with professionalism and courtesy
• Managing incoming telephone calls and directing them to the appropriate departments or personnel
• Scheduling and coordinating appointments and meetings for staff members
• Maintaining an organised reception area and ensuring it is clean, welcoming, and well-stocked with necessary materials
• Processing incoming and outgoing mail and parcels accurately and efficiently
• Providing general administrative support to various departments as required
• Responding to enquiries in a professional manner, either directly or by directing to the appropriate team member
• Maintaining visitor logs and security procedures in accordance with company policy
• Managing office supplies and reporting inventory needs to management
• Supporting the coordination of company events and meetings as needed

What we're looking for

• Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse groups
• Strong organisational and multitasking abilities to manage various concurrent responsibilities
• Professional demeanour and friendly attitude with a customer service orientation
• Proficiency in using office software and systems, including Microsoft Office Suite and telephone systems
• Ability to work independently and as part of a team in a fast-paced environment
• Attention to detail and commitment to accuracy in administrative tasks
• Problem-solving skills and the ability to handle unexpected situations calmly and professionally
• Fluency in English and Cantonese is highly desirable
• Previous experience in a receptionist or similar administrative role is preferred

What we offer

FLEN INTERNATIONAL TRADING CO., LIMITED is committed to providing a supportive and professional working environment. We offer competitive remuneration, opportunities for personal development, and a collaborative workplace culture. We value our employees and are dedicated to creating an inclusive and respectful work environment where team members can thrive and grow with the organisation.

About us

FLEN INTERNATIONAL TRADING CO., LIMITED is an established trading company dedicated to delivering quality products and exceptional service to our clients. We pride ourselves on maintaining the highest standards of professionalism and integrity in all our business dealings. Our team is committed to building long-term relationships with our partners and clients through reliable service and strong business practices. We foster a collaborative culture where each team member contributes to our continued success and growth.

Apply now

If you are a professional with strong communication skills and a passion for delivering excellent customer service, we would like to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you would be an ideal fit for this Receptionist role. Join FLEN INTERNATIONAL TRADING CO., LIMITED and become part of our dynamic team.