receptionist

Job Responsibilities

• Greet and welcome guests, visitors, and clients in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls.
• Respond to emails, inquiries, and requests promptly.
• Manage visitor registration and provide necessary assistance.
• Handle incoming and outgoing mail, packages, and documents.
• Schedule appointments and manage meeting room bookings.
• Maintain a clean, organized, and professional reception area.
• Provide information about the company, facilities, and services.
• Perform administrative tasks such as data entry, filing, photocopying, and document preparation.
• Coordinate with relevant departments to fulfill guest and client requests.
• Handle complaints or concerns professionally and escalate them when necessary.
• Perform other administrative duties as assigned.

Job Requirements

• Minimum Bachelor’s Degree (S1) in Hospitality Management, Business Administration, Communication, or a related field.
• Previous experience as a Receptionist, Front Desk Officer, Customer Service Representative, or in a similar position is preferred.
• Proficient in English, both written and spoken.
• Excellent communication and interpersonal skills.
• Good computer skills, especially Microsoft Office.
• Professional, friendly, and presentable appearance.
• Strong organizational and time-management skills.
• Able to multitask and work efficiently in a fast-paced environment.
• Customer-service oriented with a positive and professional attitude.
• Strong problem-solving skills and attention to detail.
• Able to work independently as well as part of a team.
• Willing to work flexible hours, weekends, or shifts if required.
• Willin to be placed in Kemayoran, Central Jakarta