Receptionist

About the role

CHF CPA & CO. is seeking a professional and organised Receptionist to join our team in a full-time capacity. Based in the Central and Western District, this role is fundamental to our operations, serving as the first point of contact for clients, visitors and staff. You will be the face of our firm, creating positive first impressions and ensuring smooth day-to-day operations. This position is essential to maintaining our reputation for excellent customer service and professional excellence.

Key responsibilities

• Greeting clients, visitors and staff in a professional and courteous manner upon arrival
• Managing telephone calls, directing enquiries to appropriate departments and team members
• Scheduling and coordinating appointments for clients and staff members
• Maintaining and updating the reception area to ensure it is clean, welcoming and well-organised
• Processing incoming and outgoing correspondence and packages
• Providing administrative support including data entry, filing and document preparation
• Managing office supplies and liaising with vendors regarding stock replenishment
• Operating reception systems and managing the firm's switchboard
• Supporting clients with initial enquiries and directing them to the appropriate services
• Maintaining confidentiality and adhering to professional standards at all times
• Assisting with general office administration tasks as required

What we're looking for

• Proven experience working as a receptionist or in a similar customer-facing administrative role
• Excellent communication skills, both written and verbal, with a professional demeanour
• Strong organisational and time management abilities
• Proficiency in Microsoft Office applications and reception management systems
• Ability to multitask and prioritise effectively in a busy environment
• Outstanding interpersonal skills and a friendly, welcoming approach
• Attention to detail and accuracy in administrative tasks
• Discretion and the ability to handle sensitive information with confidentiality
• Flexibility and willingness to support other team members as needed
• Familiarity with professional services or accounting environments is advantageous

What we offer

CHF CPA & CO. is committed to providing a supportive and professional working environment where our team members can thrive. We offer competitive remuneration commensurate with experience, opportunities for professional development and training, and a collaborative workplace culture. We value the wellbeing of our employees and provide a positive work-life balance. As part of our team, you will benefit from working with experienced professionals in the accounting and business services sector, contributing to meaningful client relationships and business success.

About us

CHF CPA & CO. is a respected accounting and financial services firm dedicated to providing comprehensive professional services to our diverse client base. With a focus on excellence, integrity and client-centric solutions, we have established ourselves as trusted advisors in the business community. Our team comprises experienced professionals committed to delivering exceptional results and maintaining the highest standards of professionalism. We pride ourselves on creating a workplace where dedication, teamwork and continuous improvement are valued and rewarded.

If you are a professional receptionist with strong communication skills and a passion for providing excellent customer service, we would like to hear from you. Please apply now by submitting your CV and a cover letter detailing your relevant experience and why you would be an excellent fit for this role at CHF CPA & CO.