Receptionist

Key Responsibilities

• Welcome clients with courtesy and professionalism.
• Manage walk-in clients and appointment bookings.
• Answer phone calls, social media, and online inquiries.
• Process payments and issue official receipts.
• Maintain accurate client records and appointment schedules.
• Endorse clients to the appropriate therapist.
• Promote spa services, memberships, and ongoing promotions.
• Ensure the reception area is clean, organized, and presentable.
• Coordinate with therapists to ensure timely service.
• Perform other administrative tasks assigned by the Branch Manager.