Receptionist

Job Summary

We are seeking a friendly and organized Receptionist to join our team at The Professional Courier. As a Receptionist, you will be the first point of contact for customers visiting our branch, handling queries, and providing excellent customer service. You will also assist with branch-related system work and other administrative tasks

Key Responsibilities

• Answer customer queries and provide information about our services.

• Handle customer complaints and concerns in a professional manner.

• Manage branch-related system work, including data entry and documentation.

• Perform administrative tasks, such as filing and maintaining records.

• Provide excellent customer service and ensure customer satisfaction.

Requirements

• Good communication skills.

• Good computer skills and familiarity with office software.

• Basic knowledge of courier services (preferred).

Job Category:

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