Receptionist

Applications are handled directly outside linkedin

🌐 Apply now : www.nextcareer.co.za

📅 Closing Date: 2026-08-28

**Job description

JOB DESCRIPTION FOR ADMINISTRATOR (RECEPTIONIST)**

• Delegating walk in/phone in clients to correct department

• Switchboard

• Receiving calls and transferring to the correct person

• Taking message is staff not available to take call

• Correspondence

• Receiving incoming faxes – giving through to the correct person

• Purchasing

• Ordering stationery from HO, i.e. contract book etc

• Stationery requisitions i.e. pens, paper etc locally

• General grocery requisitions i.e. coffee, tea, sugar and milk

• Any other purchases as requested from time to time:

• Obtaining quotation from supplier

• Creating/requesting requisition

• Obtaining PO from Procurement (HO)

• Placing order with the supplier

• Combine supplier invoice and PO after receiving and checking the goods

• Handing over to person receipting in the branch (Supervisor)

• Preparing the individual file

• Placing the relevant documentation in the file

• File alphabetically according to the Debtor Code

• Banking

• Daily banking

• Posting the banking on the Q-Drive

• Adhoc responsibilities

• Receiving leads (phone calls/walk in clients)

• Completing paperwork regarding leads (manual method)

• Capturing leads on Listener (same day)

• Capturing leads on Rep/Consultant individual pages – Q-drive

• Capturing leads on Sales Managers page – Q-drive

• Communicating lead-info to sales consultants via Listener / 1 SMS and 2 E-mail

• Drawing previous days leads from Listener / dividing between consultants and following normal lead process

• Daily reporting – Sales Activity Report at 16h00 to all the relevant staff

• Wednesday morning – send reminders to all consultants to update feedback on their individual pages on Q-drive

• Thursday mornings – action consultant instructions on Listener (i.e. close leads etc)

• Tuesday and Friday mornings – update self-generated leads

• Assisting with Telesales

Client queries:

• Assisting walk-in clients with queries and liaising with HO (Sales)