Receptionist

Receptionist

Permanent, full-time On-site

Are you the kind of person who lights up a room, remembers everyone's name, and genuinely loves looking after people? If so, we'd love to meet you.

Kadota Accounting is a warm, close-knit firm with offices in Boronia and Blackburn, and we're looking for a receptionist to be the heart of our Boronia front office- the first smile our clients see and the friendly voice on the end of the phone. This is a people-first role, all day, every day. If making others feel welcome and looked after is what you do best, you'll thrive here.

A typical day looks like:

• Greeting clients warmly, making them a coffee, and making sure they feel completely at home
• Being the welcoming first point of contact on the phone, by email and at the front desk
• Looking after new clients as they come on board
• Booking appointments and keeping the day running smoothly
• Following up with clients on the little things so nothing gets missed
• Keeping our front office warm, tidy and welcoming

The role does have real substance behind the smile.

You'll be trusted with genuine responsibility: completing our client onboarding and identity-verification (AML/CTF) checks for new clients, setting up and allocating jobs as work comes in, following up clients for signatures and outstanding accounts AR, and keeping our systems accurate. It's the kind of role that needs someone organised, switched-on and reliable someone who follows things through and takes ownership. We use FYI, Xero practice manager and Outlook Day to day, so comfort with systems (and the confidence to learn ours) matters. Handover provided and a full position description is available on request.

You'll be perfect for this if you:

• Are genuinely warm, outgoing and love being around people
• Are confident, polished and professional on the phone and in person
• Stay calm, friendly and organised when the day gets busy
• Are organised, IT savvy, accurate and reliable, with a real sense of ownership
• Have some reception, customer service, or office/administration experience
• Bonus: experience with Xero Practice Manager or in an accounting or professional practice

We're a supportive team that looks after our people the way we look after our clients and a genuinely lovely place to work. If this sounds like you, we'd love to hear from you.

Applicants must be authorised to work in Australia.