Receptionist

About the role

As the face of JLL, you'll be the first point of contact for clients, visitors, and employees, creating a welcoming and professional atmosphere that reflects our commitment to excellence. In this role, you'll manage front desk operations with efficiency and grace, ensuring seamless communication across teams and providing exceptional service that sets the tone for every interaction. You'll handle a diverse range of administrative tasks, from coordinating meeting rooms and managing incoming calls to supporting various departments with day-to-day operational needs.

Key responsibilities

• Greet and welcome all visitors, clients, and employees with professionalism and warmth, ensuring a positive first impression
• Answer, screen, and direct incoming phone calls promptly while taking accurate messages when necessary
• Manage conference room bookings and coordinate meeting spaces to support seamless collaboration across teams
• Receive, sort, and distribute incoming mail, packages, and deliveries efficiently
• Maintain a clean, organized, and professional reception area that reflects JLL's brand standards
• Provide administrative support including data entry, filing, and document preparation as needed
• Coordinate with building management and vendors to address facility-related issues and service requests
• Assist with visitor management systems, including issuing badges and maintaining security protocols
• Support various departments with ad hoc projects and administrative tasks that contribute to office operations

About you

• High school diploma or equivalent
• 1-2 years of experience in a receptionist, front desk, or customer service role
• Excellent verbal and written communication skills
• Strong organizational abilities with keen attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Professional demeanor with the ability to interact effectively with diverse audiences
• Ability to multitask and prioritize in a fast-paced environment
• Reliable, punctual, and able to maintain confidentiality
• Preferred: O'level or relevant higher certification
• Preferred: Experience in corporate office or professional services environment