Receptionist

About Tschirpig Conveyancing
We are the largest professional conveyancing firm in Darwin, working with a broad range of clients across the Northern Territory to support the delivery of smooth property transactions. Locally owned and operated, with a track record of delivering quality results for more than 30 years, we pride ourselves on providing local expertise, detailed conveyancing knowledge and personalised service.

We are seeking a friendly and organised Receptionist to join our team on a part-time basis, working three days per week. In this role, you will provide front-of-house and administrative support across the firm while assisting clients, visitors and callers.
About the role
As the Receptionist, you will be the first point of contact for our clients, visitors and callers, playing an important role in providing a welcoming and professional experience. You will be an excellent communicator, providing broad reception and administrative support across the firm, helping ensure client enquiries, correspondence and daily office requirements are managed accurately and efficiently.
Your key responsibilities will include, but not be limited to:

• Managing client queries via phone call, answering & directing incoming calls as appropriate
• Monitoring the reception inbox, responding to client requests and distributing enquiries to the appropriate team members
• Managing front-of-house reception, including greeting clients and visitors
• Coordinating incoming and outgoing correspondence, including scanning, emailing, filing and distributing mail through LEAP and RTC
• Supporting the daily operation and presentation of the office, including maintaining shared areas, office supplies and end-of-day security
• Coordinating couriers, deliveries, contractors, building maintenance and scheduled access to the office and storage areas
• Completing regular banking and Post Office duties, including recording Stamp Duty, Trust Account and Office Account cheques
• Providing general administrative support, including scanning client files, taking meeting minutes and preparing weekly settlement figures

About you
The successful candidate will be a friendly, dependable and highly organised professional who takes pride in creating a positive first impression for clients and visitors. You will be comfortable managing a varied workload, taking responsibilities of regular office responsibilities and supporting the wider team to ensure the office operates smoothly.
You will:

• Have previous experience in reception, administration or a client-facing role
• Be well presented, approachable and professional
• Have strong written and verbal communication skills
• Demonstrate excellent organisation and attention to detail
• Be confident managing competing priorities and regular office responsibilities
• Handle confidential client information with professionalism and discretion
• Bring a proactive, flexible and can-do attitude to the role

Experience using Microsoft Office, LEAP or another legal practice management system will be highly regarded.

How to Apply
To apply, please upload your Cover Letter, detailing how you meet the requirements of this position, as well as your CV outlining your work history.

If you have any questions or would like to learn more about the opportunity, please contact Jessie Ryan via [email protected]

You must have the right to live and work in Australia to apply for this position.