Receptionist

Receptionist – Full-Time

Salary: £29,500 – £31,500 per year

We are looking for a professional, friendly, and well-presented Receptionist to join our team.

The successful candidate will be responsible for providing an excellent first impression to our guests, handling reception duties, managing reservations, and ensuring a smooth and welcoming guest experience.

Key Responsibilities:

• Welcome and assist guests in a professional and friendly manner
• Handle check-in and check-out procedures efficiently
• Manage guest reservations, bookings, and enquiries
• Answer telephone calls and respond to emails professionally
• Provide accurate information about hotel facilities, services, and local attractions
• Handle guest requests and resolve queries or concerns promptly
• Maintain accurate guest records and ensure all reception procedures are followed
• Coordinate with housekeeping and other hotel departments to ensure smooth daily operations
• Process payments and maintain accurate records
• Ensure the reception area is clean, organised, and presentable at all times

Requirements:

• Previous experience in hotel reception, front office, or reservations is preferred
• Excellent communication and interpersonal skills
• Professional, confident, and well-presented appearance
• Good customer service skills with a friendly and positive attitude
• Strong organisational and multitasking abilities
• Basic computer skills and familiarity with hotel reservation systems
• Ability to work effectively as part of a team
• Flexible approach to working rotational shifts, including weekends and public holidays
• Previous hospitality experience will be an advantage

What We Offer:

• Salary of £29,500 – £31,500 per year
• Full-time employment
• Friendly and supportive working environment
• Career development and training opportunities
• Opportunity to work in a professional hotel environment

How to Apply:

Please send your CV to [email protected]

For enquiries, please contact:
Telephone: 01208 220202
WhatsApp: +44 7424 477245

Pay: £29,500.00-£31,500.00 per year

Work Location: In person