Receptionist

Job Description: Receptionist

Job Title: Receptionist
Department: Administration / Front Office
Location: Mumbai
Employment Type: Full-Time

Job Summary

We are looking for a friendly, professional, and organized Receptionist to serve as the first point of contact for our company. The ideal candidate will handle front-desk operations, welcome visitors, manage calls and correspondence, and provide administrative support to ensure smooth day-to-day office operations.

Key Responsibilities

• Greet and welcome visitors, clients, and employees in a professional and courteous manner.
• Answer, screen, and direct incoming telephone calls.
• Manage the reception area and maintain a clean and welcoming environment.
• Receive, sort, and distribute mail, courier packages, and documents.
• Schedule and coordinate appointments and meetings.
• Maintain visitor records and issue visitor passes when required.
• Respond to emails and general inquiries promptly.
• Maintain office directories, contact lists, and other front-office records.
• Assist with basic administrative and clerical tasks.
• Coordinate with housekeeping, security, maintenance, and other departments as required.
• Maintain confidentiality of company and employee information.
• Perform other duties as assigned by the management.

Requirements

• High school diploma or equivalent; a graduate degree is preferred.
• Previous experience in reception, front-office, customer service, or administration is an advantage.
• Excellent verbal and written communication skills.
• Good interpersonal and customer-service skills.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook) and office equipment.
• Ability to multitask, prioritize work, and remain organized.
• Professional appearance and positive attitude.
• Good command of English; knowledge of additional local languages is an advantage.

Key Skills

• Communication and interpersonal skills
• Customer service
• Telephone etiquette
• Time management
• Organization and attention to detail
• Problem-solving
• Multitasking
• Professionalism and confidentiality

Working days

Monday to Saturday

[Salary range - As per company standards]

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person