Receptionist

About the role

We are seeking a friendly and organised Receptionist to join the team at Bullsbrook Family Medical Practice, Bullsbrook, WA. This is a casual position that plays a vital role in creating a welcoming first impression for our patients and clients. As a Receptionist, you will be the first point of contact for visitors to our medical facility, managing front desk operations and ensuring smooth day-to-day administrative functions. This role is essential to maintaining professional standards and a great patient experience at our Practice.

What you'll be doing

• Greeting patients and visitors in a warm, professional and courteous manner
• Answering and transferring telephone calls to appropriate staff members
• Managing and scheduling patient appointments using booking systems
• Processing patient registrations and collecting necessary documentation
• Handling patient billing inquiries and payment processing
• Maintaining confidentiality of patient information in compliance with privacy regulations
• Managing reception area cleanliness and organisation
• Performing general administrative tasks including filing, photocopying and data entry
• Supporting clinical staff with administrative duties as required
• Responding to patient inquiries via phone, email or in person

What we're looking for

• Strong communication and interpersonal skills with the ability to interact professionally with diverse patients and staff

• Proficiency in using reception software and computer systems

• Excellent organisational skills and attention to detail

• Ability to manage multiple tasks and prioritise effectively in a busy environment

• A current understanding of patient privacy and confidentiality requirements

• Typing and data entry proficiency

• A friendly, patient and solution-focused approach to problem-solving

• Flexibility and willingness to adapt to the casual nature of this position

Added Advantage: Previous experience working in a medical reception or healthcare administrative environment

What we offer

Flexible casual work arrangements that allow you to balance professional responsibilities with personal commitments

• A supportive and collaborative healthcare environment

• The chance to work within a respected medical facility serving the Bullsbrook community

• A positive workplace culture that values teamwork and patient care

About us

Midemed Pty Ltd is a dedicated medical administration facility located in Bullsbrook, Western Australia. We are committed to providing quality healthcare services and maintaining the highest standards of patient care and support. Our team comprises experienced healthcare professionals who work together to ensure our patients receive exceptional service from the moment they arrive at our facility. We value professionalism, compassion and a patient-centred approach in everything we do.

Ready to join our team?

If you believe you have the skills and experience to excel in this Receptionist role, we would like to hear from you. Please submit your resume and a cover letter outlining your relevant experience.