Receptionist

About the role

Under Corporate Services Team, this role will act as the first contact point for visitors and callers; providing professional, friendly front-desk support; performing administrative and clerical tasks to ensure smooth office daily operations.

Responsibilities:

• Greet and welcome corporate clients, executives, and visitors at the reception counter with a high level of poise, politeness, and professionalism
• Screen and route incoming calls from the general line, taking accurate messages and ensuring swift delivery to relevant internal stakeholders
• Maintain the reception area to ensure a tidy, organized, and welcoming environment, including managing floral/greenery arrangements, seating layouts, and corporate reading materials
• Facilitate meeting room logistics, including setup, audiovisual coordination, tea/refreshment services, and greeting VIP attendees
• Manage the receipt, sorting, and internal distribution of incoming mail and courier services, and outbound mail & courier services
• Coordinate the printing, and billing processes for both digital and physical corporate name cards
• Monitor and maintain accurate procurement and inventory records for office supplies, printed corporate collateral, and miscellaneous pantry items
• Assist in managing corporate car services and tea lady work arrangement
• Perform ad-hoc tasks and projects as requested by People Manager

Requirements:

• HKDSE / Form 5 or above (or equivalent qualification)
• Minimum of 4 years of front desk or hospitality experience, with a strong preference for candidates from MNCs
• Excellent interpersonal and client-facing communication skills, paired with a highly professional corporate appearance and demeanor
• Good organizational ability, meticulous attention to detail, and a proven track record of multitasking effectively in a fast-paced environment
• Proactive problem-solving mindset balanced with polite assertiveness and reliability
• Good command in spoken and written English, Putonghua, and Cantonese
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Professional corporate uniform will be provided and is mandatory during working hours
• Work at the Lok Ma Chau office is required (Shuttle bus service & MTR concession scheme is available)

Company Benefits:

• Competitive annual leave entitlement
• MPF Top-up benefit
• Medical benefits from Day-1 with extended coverage to dependent(s)
• Dental & Life insurance
• Training sponsorship
• Professional membership fee reimbursement

Personal data provided will be treated in strict confidence and used for recruitment purpose only. All personal data collected will be used strictly in accordance with employer’s personal data policies, you can access the Personal Information Collection Statement at https://www.hsitp.org/en/career/page/1
Applicants not invited for interview within four weeks after application deadline may consider their applications unsuccessful. Personal data of unsuccessful applicants will be retained for a maximum of two years.