Receptionist

Responsibilities:

• Welcome and assist clients, parents, visitors, and guests professionally
• Answer phone calls, emails, messages, and general inquiries
• Manage appointments, schedules, meetings, and reservations
• Maintain and update records, files, and databases
• Process payments, issue receipts, and monitor transactions
• Prepare reports, correspondence, and administrative documents
• Coordinate with employees, management, and external stakeholders
• Monitor office supplies and assist in inventory management
• Handle customer concerns and escalate issues when necessary
• Ensure the reception area and office are clean, organized, and presentable
• Support daily administrative and operational activities
• Maintain confidentiality of company and client information
• Perform other administrative duties as assigned

Qualifications

• Graduate of any Bachelor's degree or related course
• Experience in reception, customer service, or administrative work is an advantage
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and basic computer applications
• Strong organizational and multitasking abilities
• Detail-oriented and able to maintain accurate records
• Professional appearance and positive attitude
• Customer-focused and service-oriented
• Ability to work independently and as part of a team
• Willing to learn and adapt to changing work requirements