Receptionist

Key Responsibilities

• Greet and welcome visitors, clients, vendors, and guests in a professional manner.
• Manage the reception area and ensure it remains neat, organized, and presentable.
• Handle incoming calls, transfer calls to the appropriate departments, and take messages when required.
• Manage incoming and outgoing correspondence, courier, and parcels.
• Maintain visitor records and coordinate visitor appointments.
• Schedule and manage meetings, appointments, and conference room bookings.
• Coordinate with different departments regarding visitors, meetings, and administrative requirements.
• Maintain basic office records, registers, and documentation.
• Assist the Admin/HR team with day-to-day administrative activities.
• Manage office supplies and coordinate with the concerned team for replenishment.
• Handle general queries from employees, visitors, and external parties.
• Support employee and office-related administrative requirements as assigned.
• Ensure smooth day-to-day functioning of the front desk.
• Perform other administrative duties assigned by the management.

Required Skills

• Excellent verbal and written communication skills.
• Pleasant, confident, and professional personality.
• Good interpersonal and customer-handling skills.
• Basic knowledge of MS Office, Email, and Google Workspace.
• Good organizational and time-management skills.
• Ability to multitask and handle responsibilities efficiently.
• Professional telephone etiquette.
• Ability to maintain confidentiality and handle information responsibly.
• Presentable and well-groomed appearance.
• Proactive attitude with a willingness to learn.