Receptionist

We are looking for a professional and well-organized Receptionist to join our multispeciality hospital. The candidate will be responsible for managing the front desk, assisting patients and visitors, coordinating appointments, and supporting smooth day-to-day hospital operations.

Key Responsibilities

• Welcome and assist patients, attendants, and visitors in a courteous manner.
• Manage front-desk activities and patient enquiries.
• Coordinate OPD appointments, registrations, and consultations.
• Assist patients with directions, department information, and basic hospital procedures.
• Coordinate with doctors, nurses, billing, pharmacy, laboratory, and other departments.
• Handle telephone calls and provide accurate information to patients.
• Maintain patient registration and reception records.
• Support billing and documentation activities when required.
• Manage appointment schedules and communicate changes to patients.
• Ensure a professional and patient-friendly reception environment.
• Handle patient concerns appropriately and escalate issues to the concerned department.
• Maintain confidentiality of patient and hospital information.

Requirements

• Minimum 2 years of experience as a Receptionist / Front Office Executive in a multispeciality hospital is preferred.
• Experience in hospital front-office operations, patient registration, and appointment coordination.
• Good communication and interpersonal skills.
• Basic computer knowledge.
• Ability to work effectively with doctors, patients, and hospital staff.
• Good organizational and customer-service skills.
• Willingness to work in shifts as per hospital requirements.

Preferred Candidate Profile

• Candidates with multispeciality hospital experience will be given preference.
• Professional appearance and positive attitude.
• Patient-friendly and service-oriented approach.
• Ability to handle multiple tasks in a busy hospital environment.

Experience: Minimum 2 years in a multispeciality hospital
Job Type: Full-time

Pay: ₹8,891.73 - ₹23,390.39 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Internet reimbursement

Work Location: In person