Receptionist

Jay Finance Private Limited, is looking for a professional, presentable and well-organised Receptionist to manage the front desk and provide administrative support to the partners and team. The role involves handling client visitors, calls and correspondence, coordinating meeting schedules with CAs and senior staff, and managing the flow of client documents, courier and filings that are central to a CA firm's daily operations.

Key Responsibilities:

• Manage the reception/front desk and welcome clients, visitors and guests professionally, directing them to the concerned partner, CA or team member.
• Handle incoming and outgoing phone calls, emails and general correspondence on behalf of the firm.
• Attend to client queries at the front desk and route them appropriately, or take messages for follow-up by the concerned team.
• Schedule and coordinate client meetings, appointments and calls for partners and senior staff, avoiding overlaps during peak filing/audit periods.
• Maintain records of visitors, appointments, client walk-ins and important correspondence.
• Receive, log, sort and distribute couriers, client documents, notices, statutory letters and office communications to the relevant team members.
• Assist in organising, filing and maintaining physical and digital client documents, records and folders as per firm's filing system.
• Coordinate with accounting, audit and tax teams regarding client visits, document submissions, signatures and pending paperwork.
• Provide basic administrative and clerical support, including data entry, drafting simple letters and maintaining office registers.
• Maintain a clean, organised and professional reception and waiting area at all times.
• Assist with photocopying, scanning, printing and binding of client files, audit reports and other documents.
• Support the team with other day-to-day administrative and office coordination activities as required.

Candidate Profile:

• Graduate in any discipline; candidates with a background in Administration, Commerce or Management will be preferred.
• 1-3 years of experience as a Receptionist, Front Desk Executive, Admin Executive or similar role; experience in a CA firm, law firm or other professional-services office will be an advantage.
• Excellent verbal and written communication skills in English and Hindi.
• Good knowledge of MS Office (Word, Excel and Outlook/email) and comfort with basic office equipment (scanner, printer, EPABX/intercom).
• Professional, confident and presentable personality with a client-first attitude.
• Good interpersonal skills and ability to interact confidently with clients, CAs and visiting officials.
• Strong organisational skills, with the ability to manage documents, schedules and multiple requests accurately.
• Ability to maintain confidentiality of client and financial information at all times.
• Should be polite, responsible, punctual and detail-oriented, especially during high-volume periods such as return filing deadlines and audit season.