Receptionist

Key Responsibilities

• Greet and welcome visitors, clients, and employees with a positive and professional demeanor.
• Answer and direct incoming phone calls, emails, and inquiries promptly.
• Manage the reception area, ensuring it remains tidy and presentable.
• Assist with scheduling appointments, meetings, and travel arrangements for staff, including booking flights, hotels, transportation, and itineraries.
• Prepare and distribute correspondence, reports, and documents using tools like Microsoft Office (Word, Excel, PowerPoint).
• Maintain office supplies inventory, order new items as needed, and manage vendor relationships.
• Support data entry, filing, and record-keeping to ensure accurate and organized documentation.
• Perform other ad-hoc administrative tasks as assigned by management.

Qualifications and Skills

• Associate's degree or above in business administration or related field preferred.
• 3+ years of experience in a receptionist, administrative, or customer service role (entry-level candidates with relevant skills encouraged to apply).
• Proficiency in Microsoft Office Suite and basic office equipment (e.g., printers, scanners).
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to handle confidential information with discretion.
• Friendly, professional attitude with a customer-service mindset.
• Experience with travel arrangements, including familiarity with booking agencies and managing itineraries, is required.
• Speaks fluent Cantonese and English