Receptionist

Company Description SRIYOG is an Information Technology consulting organization that helps clients plan, implement, and optimize technology solutions. The company focuses on providing reliable, efficient, and tailored IT services to support diverse business needs. Team members collaborate closely with clients to solve technical challenges and improve operational performance. SRIYOG values professionalism, continuous learning, and strong client relationships, offering a dynamic environment for individuals interested in technology and client-facing work.

Role Description The Receptionist role at SRIYOG is a full-time, on-site position based in Kathmandu. The Receptionist will manage the front desk, greet visitors, answer and direct phone calls, and respond to general inquiries in a professional manner. Daily responsibilities include handling incoming and outgoing mail, maintaining visitor logs, coordinating meeting room bookings, and supporting basic administrative and clerical tasks such as filing, data entry, and document preparation. The role also involves providing customer service to clients and partners, assisting with appointment scheduling, and coordinating with internal teams to ensure smooth office operations. The Receptionist is expected to maintain a welcoming and organized reception area while following company policies and procedures.

Qualifications

• Strong Phone Etiquette and Receptionist Duties skills, including professional call handling and visitor management.
• Proficiency in Clerical Skills such as filing, data entry, mail handling, and basic office administration.
• Effective Communication and Customer Service skills to interact with clients, visitors, and team members clearly and courteously.
• Basic computer literacy, including familiarity with email, word processing, and calendar/meeting scheduling tools.
• Ability to maintain confidentiality, manage time effectively, and multitask in a busy office environment.
• Prior experience in a front desk, receptionist, or administrative support role is preferred.
• Fluency in local languages and good command of English, both spoken and written, is beneficial.
• High school diploma or equivalent; additional training in office administration or customer service is an advantage.