Receptionist

This is a permanent full time 40 hour position with opportunity for growth!

If you love taking care of people or are simply looking for your next challenge, a change of scenery or otherwise, we would love to hear from you.

You will have the ability to multitask, think on your feet, have excellent attention to detail with a strong customer focus. A team player with a fantastic attitude and passion for service.

We offer the successful applicant the chance to be part of Dunedin's foremost high end hotel and growth within the environment.

Hours: Full-time (40 hours/week, 5 days out of 7).
Shifts: Rotating mix of 7:00 am – 3:30 pm & 2:00 pm – 10:30 pm including weekends.
Availability: Must be available to work weekends and public holidays as part of the roster.

The role....

• Greet all guests and assist with check-in and check-out procedures
• Build and maintain positive relationships with all guests in order to anticipate their needs
• Revenue control of all sales and services provided – balancing of tills and docket control
• Good understanding of a Property Management System
• Maintaining positive team moral and friendly front office environment
• Communicate regularly with housekeeping, maintenance and reservations in regards to room status, availability and room moves

To be successful in this role you will:

• A positive attitude and a commitment to adding value to the guest experience
• A least one years Hotel front desk experience is advantage.
• Have a high standard of presentation
• Be confident and empathic when dealing with all guests
• Be a team player with excellent communication skills

Our ideal candidate will have . . .

• Good relationship building skills
• Be confident and empathic when dealing with all guests
• Be highly motivated and customer focused
• Be a team player with excellent communication skills
• A high standard of personal presentation
• Excellent time management and prioritising skills

Benefits Include:

• F&B & National wide Hotel discounts
• Good pay and regular guaranteed hours.
• Opportunities for promotion & cross training
• Uniform
• Free us of the hotel gym

Only applicants with current long term working visas, permanent residents/citizens of NZ will be considered for this position.

Due to the large amount of applicants only those who make the shortlist will be contacted.