Receptionist

About the role

The Receptionist is responsible for providing front-desk reception services and general administrative and clerical support to ensure the smooth and efficient operation of the office. The role includes managing visitors, handling correspondence, supporting administrative tasks, and assisting with office logistics such as supplies distribution, courier coordination, and gate pass management.

Key responsibilities

• Greet and assist visitors, employees, and clients in a professional and courteous manner
• Answer, screen, and direct incoming phone calls and emails to the appropriate personnel
• Maintain cleanliness and organization of the reception area
• Manage visitor logs and issue gate passes or visitor badges
• Provide administrative and clerical assistance to office departments as needed
• Prepare and process administrative documents such as CPRF (Check Payment Request Form), gate passes, parking reservations, and work permits
• Maintain and update records, files, and databases
• Support coordination of meetings, schedules, and appointments
• Monitor and distribute office supplies and maintain inventory levels
• Handle courier services (LBC and others) prepare, send, receive, and record incoming/outgoing documents or parcels