Receptionist

About the role

We’re looking for a confident, organised people-person who enjoys variety, has plenty of initiative and doesn’t get thrown when priorities change. You’ll be at the heart of our busy Northcote office, working across reception, administration, staff support, events and whatever else the day brings.

We’re also a genuinely social team, so personality matters. You’ll enjoy getting to know people, being part of office life and contributing to the friendly, down-to-earth culture we value at Haydn & Rollett.

You’ll need to be someone who can quickly switch from one task to another, work out what needs attention first, and keep things moving — while still providing a warm and professional welcome to our clients, visitors and team.

You'll need to be;

• Warm, confident and approachable — someone who genuinely enjoys people.
• Positive, bubbly and friendly, with a natural ability to make others feel welcome.
• A real can-do attitude — happy to pitch in, help out and give things a go.
• Organised and practical, with the ability to juggle different priorities.
• Comfortable in a busy environment where plans can change quickly.
• Uses initiative, notices what needs doing and keeps things moving.
• Calm under pressure and able to switch between tasks without getting flustered.
• A clear, friendly communicator who relates well to staff, clients, visitors and suppliers.
• Team-minded and keen to be part of the wider office culture.
• Enjoys variety and being involved in everything from reception and staff support to events and general office life.
• Reliable, helpful and willing to take ownership.
• Someone who will contribute to the friendly, down-to-earth Haydn & Rollett team environment.

You'll:

• Provide day-to-day administration support across the wider business.
• Prepare, format, print, scan and organise documents, reports, spreadsheets and correspondence.
• Manage incoming and outgoing mail, post and couriers.
• Keep staff, client, site and contact lists up to date.
• Assist with basic account support.
• Help with invoice filing, data entry and reconciliations as required.
• Manage meeting room bookings and make sure rooms are ready for use.
• Coordinate catering, lunches, morning teas, staff events and company functions.
• Assist with travel, accommodation, transport and offsite bookings.
• Order and monitor kitchen supplies, stationery and branded items.
• Support new employee onboarding, training days, RSVPs and welcome packs.
• Maintain vehicle records, fuel cards, phones, iPads and other staff devices.
• Help improve templates, systems and everyday office processes.
• Take on a variety of extra tasks as needed to help keep the office running smoothly.