Receptionist

About the role

We are looking for a friendly, organized, and reliable Receptionist with strong administrative skills to join our team. The successful candidate will be responsible for welcoming visitors, handling calls and inquiries and providing general administrative support to ensure smooth day-to-day office operations.

Key responsibilities

• Greet and welcome players, guests, and visitors in a friendly and professional manner.
• Assist players with their inquiries, bookings, schedules, and other needs.
• Provide information about facility rules, services, schedules, and available activities.
• Handle customer concerns and coordinate with the appropriate team when assistance is needed.
• Manage incoming calls, messages, and inquiries.
• Assist with registration, payment coordination, and other front-desk transactions.
• Maintain accurate records and assist with basic administrative tasks, filing, encoding, and documentation.
• Keep the reception and the work place organized and presentable.
• Perform other administrative and customer service duties as assigned.

About you

• College graduate or college level, preferably in Business Administration, Office Administration, or a related field.
• Previous experience as a Receptionist, Administrative Assistant, or in a similar role is an advantage.
• Computer literate and comfortable using POS systems, Microsoft Office, and other basic computer applications.
• Good communication and interpersonal skills.
• Positive attitude and ability to maintain a harmonious and professional relationship with colleagues and team members.
• Organized, detail-oriented, and able to manage multiple tasks.
• Professional, courteous, and approachable.