Receptionist

Position SummaryWe are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will have experience in a medical office environment and be comfortable managing patient interactions, scheduling appointments, obtaining medical histories, and supporting front office operations. Experience with medical billing and Athenahealth is preferred but not required.Responsibilities

• Greet and check in patients in a professional and welcoming manner
• Answer and direct incoming phone calls
• Schedule, reschedule, and confirm patient appointments
• Collect and document patient medical histories and demographic information
• Verify insurance eligibility and patient information
• Maintain accurate electronic medical records
• Coordinate patient referrals and follow-up appointments
• Process patient paperwork and obtain required documentation
• Assist with patient check-out procedures
• Communicate effectively with providers, staff, and patients
• Ensure compliance with HIPAA and confidentiality requirements
• Support general administrative and front desk duties

QualificationsRequired

• Previous experience as a Medical Receptionist or in a medical office setting
• Experience obtaining and documenting patient medical histories
• Experience scheduling patients and managing appointment calendars
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Proficiency with computers and electronic medical record (EMR) systems
• Ability to work in a fast-paced healthcare environment

Preferred

• Experience with medical billing and insurance verification
• Experience using Athenahealth (AthenaOne) EMR/practice management software
• Knowledge of medical terminology
• Experience working in a physician practice, specialty clinic, or outpatient setting

Benefits

• Competitive compensation
• Paid time off
• Supportive team environment

Pay: $18.00 - $25.00 per hour

Expected hours: 30.0 per week

Work Location: In person