Job Details for Receptionist

Court Name/Organization

Texas Northern Probation and Pretrial Services

Overview of the Position

The U.S. Probation & Pretrial Services Office for the Northern District of Texas is soliciting for a Receptionist in the Dallas Division. The successful applicant will contribute to the smooth and efficient operation of the office by properly handling and referring telephone calls and visitors, preparing correspondence and forms, and assisting with conducting record checks. Probation Receptionists often provide the first impression of the agency to visitors and callers and set the tone for future interactions with the office. Responding to competing priorities, maintaining confidentiality, and handling visitors and callers tactfully is essential to providing quality service in a courteous and efficient manner.

Location

Dallas, TX

Opening and Closing Dates

09/11/2026 - Open Until Filled

Appointment Type

Permanent

Classification Level/Grade

CL 23

Salary

$43,861 - $71,350

Announcement Number

26-22

General Experience

• Skill in properly referring and routing telephone calls, visitors, and hand-delivered documents and materials. Skill in filing and knowledge of filing requirements. Skill in spelling, grammar, and proofreading. Ability to file, extract, and re-file documents accurately and appropriately. Ability to follow detailed instructions and multitask. Skill in organizing own work. Ability to apply probation policies, procedures, practices, and guidelines. Ability to learn the practices and procedures used in probation as applicable to the position.
• Ability to interact and communicate effectively (orally and in writing) with individuals of diverse backgrounds, including law enforcement personnel, court personnel, offenders/defendants, attorneys, and the general public, to provide customer service and information while complying with regulations, rules, and procedures.
• Proficiency in using office technology applications such as Microsoft Office Suite. Skill in using a multi-line telephone efficiently and in a timely manner. Skill in using standard office equipment (telephones, copiers, fax machines, scanners, etc.). Ability to learn how to use automated and internet systems for conducting criminal records checks.

Employee Benefits

Employees of the U.S. Probation and Pretrial Services Office are eligible to receive benefits which include participation in the Federal Employees Retirement System, Thrift Savings Plan, choice of a health benefit plan from several options, life insurance, optional long term care coverage and long term disability coverage, optional vision insurance and dental insurance, annual and sick leave, paid parental leave, a pre-tax reimbursement program, eleven federal holidays, and mandatory Electronic Funds Transfer for payment of net pay.

Application Info

Applicants who meet the classification and minimum requirements for the position should:

• Submit a cover letter ( two-page maximum ) discussing how your past experience has prepared you for and relates to this position.

• Submit a resume ( two-page maximum ) citing professional experience and educational background.

• Submit your two most recent performance evaluations.

• Submit a completed application (Federal Judicial Branch Application for Employment, AO 78) . If the AO 78 application is not current (5/24 revision in the upper left corner), the application for this opportunity will be rejected . Questions 19, 20, and 21 on the application must be answered. Please note the additional documents related to military service that may be required to complete the process (listed on page one of the application).

Qualified applicants should upload their documents using our HR Employment Application System located at:

The federal Judiciary is an Equal Employment Opportunity employer.