Receptionist

JHL is seeking a skilled and customer-oriented Receptionist to join our team at our Pasir Ris Mall outlet. In this full-time position, you will be responsible for providing exceptional front-desk support and administrative assistance to ensure the smooth operation of our wellness facility.

Working Hours:

• 10:30 AM – 8:30 PM

What you'll be doing

• Greeting and welcoming patients and visitors in a friendly and professional manner
• Answering and directing incoming phone calls to the appropriate departments or personnel
• Scheduling and managing patient appointments, including confirming appointments and communicating any changes
• Maintaining and organising medical records and patient files, both physical and electronic
• Assisting with various administrative tasks, such as data entry, filing, and photocopying
• Providing general customer service support to patients and addressing their queries or concerns
• Ensuring the reception area is well-organized and presentable at all times

What we're looking for

• Strong communication and interpersonal skills, with the ability to interact with patients and colleagues in a friendly and professional manner
• Excellent organisational and multitasking abilities, with a keen attention to detail
• Experience in a healthcare, wellness, or customer service environment is preferred
• Proficient in using computer applications, such as Microsoft Office suite
• A positive, team-oriented attitude and the ability to work collaboratively

What we offer

At JHL, we are committed to providing our employees with a supportive and rewarding work environment. Some of the benefits you can expect include:

• Competitive salary and performance-based bonuses
• Opportunities for career development and growth
• Work-life balance initiatives and paid time off
• A collaborative and inclusive company culture