RECEPTIONIST

DUTIES AND RESPONSIBILITIES

1. Greet and welcome visitors, clients, and employees in a courteous and professional manner.

2.Ensure that guests sign in and are properly directed to the appropriate personnel or department.

3. Maintain the cleanliness and orderliness of the reception area at all times.

4. Answer, screen, and direct incoming calls promptly and efficiently.

5. Take accurate messages and ensure timely delivery to the concerned employees.

6. Handle inquiries from callers or visitors and provide accurate information regarding company services, schedules, or personnel.

7. Receive and log incoming mails, packages, and documents to the appropriate departments.

8.Handle outgoing mail and ensure timely dispatch through courier or delivery service

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10. Maintain proper records of all received and released documents.

11. Assist in clerical tasks such as photocopying, scanning, filing, and encoding documents.

12. Support the HR and Admin Departments in coordinating meetings, scheduling appointments, and preparing simple reports.

13. Monitor and record the time in and time out of all employees, including lunch breaks and coffee breaks, to ensure compliance with company attendance policies.

14. Coordinate with the HR Department regarding attendance discrepancies or irregularities.

15. Monitor and request replenishment of office and pantry supplies as needed.

16. Report any suspicious activities or security concerns to management immediately.

17. Assist during company events or meetings as required.

18. Perform other duties and responsibilities that may be assigned from time to time by the HR or Administrative Department.