Receptionist

About the role

We are seeking a professional, friendly, and highly organized Front Desk Receptionist to be the first point of contact for all visitors, team members and clients. This role is crucial for creating a positive first impression and ensuring smooth operations at our main office. The ideal candidate is energetic, has exceptional communication skills, and can manage multiple tasks efficiently in a fast-paced environment.

Key responsibilities

• Greet and welcome visitors in a professional manner and direct them to the appropriate person or office.
• Answer, screen, and forward incoming phone calls while providing basic information when needed.
• Manage and organize the reception area, ensuring it remains tidy and presentable.
• Receive, sort, and distribute daily mail, deliveries, and couriers.
• Maintain office security by following procedures and controlling access (e.g., monitoring the logbook, issuing visitor badges).
• Schedule appointments, meetings, and conference rooms as required.
• Perform administrative and clerical duties such as filing, photocopying, transcribing, and faxing.
• Manage office supplies inventory and place orders when necessary.
• Assist in preparing for client visits and meetings, including coordinating the setup of meeting spaces and arranging necessary refreshments, drinks, or food.

About you

• Proven work experience as a Receptionist, Front Office Representative, Hospitality background or similar role is a plus.
• Knowledgeable about proper serving and handling food and drinks.
• Fresh graduates are welcome to apply.
• Proficiency in Google Suite or Microsoft Office Suite (Word, Excel, PowerPoint).
• Hands-on experience with office equipment (e.g., Projector, printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Additional certification in Office Management or Hospitality is a plus.