RECEPTIONIST

About the role

We are seeking a professional and welcoming Receptionist to join our company in Kota Kinabalu, Sabah. This is a contract position that plays a vital role in creating a positive first impression for our clients, visitors and business partners. As the face of our organisation, you will be responsible for managing our reception area and ensuring that all visitors receive exceptional service and support. This role is essential to maintaining the smooth operation of our office and contributing to our company's professional image and reputation.

Key responsibilities

1. Greeting and welcoming all visitors, clients and delivery personnel in a courteous and professional manner
2. Operating the telephone system efficiently, answering calls and directing them to the appropriate departments or personnel
3. Managing the reception desk and maintaining an organised, clean and welcoming reception area
4. Processing incoming and outgoing mail, parcels and deliveries
5. Scheduling and confirming appointments for staff members and clients
6. Maintaining visitor and appointment records using computerised systems
7. Providing administrative support to various departments as required
8. Handling general inquiries and directing visitors to appropriate personnel or departments
9. Assisting with photocopying, filing and other clerical duties
10. Ensuring compliance with health and safety procedures and company policies

What we're looking for

1. Excellent communication skills, both verbal and written, with a professional and courteous demeanour
2. Strong organisational and time management abilities with the capacity to prioritise multiple tasks
3. Proficiency in using computer systems, Microsoft Office and telephone switchboard systems
4. A friendly, welcoming and patient approach to dealing with visitors and clients
5. Ability to maintain confidentiality and handle sensitive information appropriately
6. Attention to detail and accuracy in administrative and clerical work
7. Flexibility and adaptability in a fast-paced office environment
8. Previous reception or customer service experience is highly desirable
9. Basic knowledge of office procedures and protocols

If you are a professional individual with strong reception and customer service skills, we would like to hear from you. Please submit your resume, a cover letter and any relevant supporting documents to express your interest in this position.