Tier North Insights
Receptionist
1 month ago
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Important information
Contract type:
Permanent, Part time
Salary:
From $47,840 / year
Location:
Phoenix, AZ, USA
Work mode:
Onsite
Published on:
21 September 2026
What they need
We are hiring a Receptionist for our Phoenix office to create a welcoming first impression, keep communication moving and help the working day stay organized.
As our Receptionist, you will often be the first person a visitor speaks with and the first voice a customer hears. You will not be expected to read from a script or simply remain behind a desk. This is an active position for someone who enjoys helping people, notices the small details and can stay composed when the lobby, telephone and shared inbox all need attention at once.
Where you will make the difference
Your day will begin by making sure the reception area is ready, meeting spaces are presentable and the front desk has everything needed for the day ahead. From there, you will balance visitor support with practical administrative work.
Your regular duties will include:
- Welcoming visitors and helping them reach the correct person or meeting
- Answering incoming calls and directing messages accurately
- Monitoring general email inquiries and responding to straightforward requests
- Coordinating meeting room bookings and preparing spaces for visitors
- Receiving mail, deliveries and office supplies
- Maintaining visitor records and following established building procedures
- Entering and updating basic information in internal systems
- Preparing documents, scanning records and completing light filing
- Keeping the reception area organized, professional and ready for the next visitor
- Supporting the wider office team with occasional administrative tasks
There will be structure to the position, but every day will not look identical. A meeting may be rescheduled, a delivery may arrive early or someone may need assistance without an appointment. Good judgment and calm communication will be just as valuable as completing the daily checklist.
What will help you settle in
Previous reception, customer service or office experience would be useful, although it is not essential for someone with the right communication skills and approach.
You should be comfortable speaking with different types of people, writing clear messages and working with standard email, calendar and document software. We are also looking for someone who can protect confidential information, manage competing priorities and follow through without needing repeated reminders.
A high school diploma or equivalent is preferred. Training will be provided on our internal procedures and systems.
Your working week
This is a full-time, on-site position based in Phoenix. The regular schedule is Monday through Friday from 8:00 a.m. to 5:00 p.m., including a one-hour unpaid lunch break. Because the Receptionist provides front-desk coverage, reliable and punctual attendance is an important part of the role.
Occasional adjustments to the start or finish time may be requested when there is a scheduled meeting or office event. These changes will normally be communicated in advance. This is not a remote or hybrid position.
A role with visible impact
You will receive a structured introduction to the office, clear guidance on how different inquiries should be handled and support when a situation needs to be escalated. As your knowledge grows, there may also be opportunities to assist with broader office coordination work.
We welcome applications from dependable, approachable people who take pride in creating an organized and positive environment. If that sounds like the way you prefer to work, please apply through Indeed with an up-to-date resume.
Pay: From $23.00 per hour
Expected hours: No more than 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
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