Receptionist

WE'RE HIRING: RECEPTIONIST & HOUSEKEEPER

Location: Ubud, Bali

Responsibilities

* Welcome and assist guests in a warm and professional manner.

* Handle guest check-in and check-out processes.

* Respond to guest inquiries and assist with guest requests during their stay.

* Manage reservations, guest records, and basic Front Office documentation.

* Coordinate with other departments to ensure smooth daily operations.

* Clean and maintain guest rooms, bathrooms, and common areas according to company standards.

* Prepare and arrange guest rooms to ensure they are clean, tidy, and ready for guests.

* Check room conditions and report any maintenance issues or missing items.

* Maintain cleanliness and organization of the Front Office and villa areas.

* Assist with other operational tasks as required.

Qualifications

* Domiciled in Bali.

* Minimum education: SMA/SMK or equivalent.

* Previous experience as a Receptionist, Front Office Staff, Housekeeper, or in hospitality/villa operations will be an advantage.

* Good communication and interpersonal skills.

* Able to communicate in English, both verbally and in writing.

* Friendly, professional, responsible, and service-oriented.

* Detail-oriented and able to maintain cleanliness and organization.

* Able to work independently as well as part of a team.

* Willing to work on a shift basis, including weekends and public holidays.