Receptionist

Job Overview

At LUIS RAMOS INSURANCE AGENCY, INC, we believe that the strength of our team lies in the warmth and reliability we offer our neighbors here in Anaheim. As our Receptionist, you are not just answering phones; you are the heartbeat of our office and the first friendly face our clients encounter. We pride ourselves on creating a space where people feel heard, understood, and truly valued. When someone reaches out to us, they are often navigating life's complexities, and your positive energy will set the tone for their entire experience. You will play a vital role in keeping our agency organized and welcoming, helping us deliver the high level of care that defines the Farmers Insurance promise. We are a group that values kindness, clear communication, and a genuine desire to help others protect what matters most. If you are looking for a place where your professional presence makes a real difference and where your work directly supports our mission to help our community, we would be delighted to have you join our local team.

Salary Range: $18.00 - $19.00 per hour

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)
Hands on Training

Requirements

Professional demeanor with excellent interpersonal skills.

Strong command of English; bilingual fluency in Spanish is highly preferred.

Proficiency in Microsoft Office Suite and basic office equipment.

Exceptional organizational abilities and attention to detail.

Previous experience in a customer-facing or administrative role.

Responsibilities

Serve as the friendly, initial point of contact for every person who walks through our doors or calls our agency.

Coordinate appointment schedules and manage the flow of the front office to ensure everything runs smoothly.

Assist our licensed agents by gathering necessary documentation and verifying client information.

Maintain organized electronic and physical filing systems to keep our operations accurate and compliant.

Process incoming mail and handle general office correspondence with care and precision.

Support the overall office environment by helping with various administrative tasks as they arise during the day.