Receptionist

Key Responsibilities:

Front Desk Operations:

* Welcome members and visitors with a friendly and professional demeanor.
* Manage phone calls, emails, and inquiries regarding classes, memberships, and gym services.
* Maintain a clean and organized reception area.
* Handle member check-ins and ensure accurate attendance tracking.
* Address customer questions, complaints, and concerns promptly and effectively.

Sales and Membership Growth:

* Actively promote gym memberships, class packages, and retail products to potential clients.
* Conduct tours of the facility to showcase gym amenities and programs.
* Follow up on leads generated through marketing campaigns and walk-ins.
* Assist in achieving monthly sales and revenue targets.

Administrative Duties:

* Maintain accurate records of memberships, contracts, and sales.
* Process payments and manage daily cash handling and reporting.
* Support the team in scheduling classes and coordinating bookings.

Qualifications and Skills:

* High school diploma or equivalent; additional certifications in sales or customer service are a plus.
* Previous experience in a receptionist, sales, or customer service role, preferably in the fitness or sports industry.
* Excellent interpersonal and communication skills.
* Proactive, self-motivated, and able to work independently or as part of a team.
* Strong organizational skills and attention to detail.
* Familiarity with gym management software is a plus.

Pay: ₹6,000.00 - ₹8,000.00 per month

Experience:

• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)
• Direct sales: 1 year (Required)
• Front desk - Receptionist: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person