Receptionist

Job Purpose :

• Receptionists must be smartly attired to project Client’s Corporate image.
• Answer switchboard within 3 rings to all incoming telephone calls and ensure that all messages are directed to the right recipients.
• Perform reception service in an efficient, professional and courteous manner
• Greet, receive, inform and guide on-site visitors arriving at the main reception desk
• Welcome trainers and give them folders and meeting room keys. Issue trainers passes on confirmation of their identities. Give WiFi codes.
• Maintain a visitors/participants log to sign in and sign-out
• Arrange the host to receive their visitors
• Issue visitor passes on confirmation of their identities
• Provide administrative support such as photocopying, faxing, providing wifi codes, etc. to all visitors, guests, participants and trainers
• Managing relevant record and compliance to security procedures, and responsible for issuing ID badges and tracking and ensuring their return
• Make reservation as required for restaurant, order taxi, confirm airline tickets, etc. to all visitors, guests, participants and trainers
• Contribute to achieving strong customer relationships by focusing on responsiveness and communications as well as on meeting and/exceeding customer’s expectation
• Mail Service - Receive mail from Singapore Post, courier services which will then need to be sorted for the occupants.
• Ensure the cleanliness and upkeep of the area/lounge to reflect the Client’s Corporate image; if necessary, call the cleaning services
• Handle Help Desk on all user request
• To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.
• Support Client’s Event Management team with meeting room reservation and arrangements. Daily equipment check in conjunction with meeting room support.
• Planning, coordinating and executing company events.
• Produce detailed proposals for events (timelines, venues, suppliers, legal obligations, staffing and budgets).