Receptionist

About the role

As Receptionist at The Forefront, you will be the welcoming face of the space and the go-to person for members, guests, and anyone walking through the door. You will lead the day-to-day admin of the space and play a hands-on role in building a community that people genuinely want to be part of.

Working closely with the Operations and Programs teams, you will help coordinate community events, manage memberships and leasing activity, coordinate facility operations, and ensure the space looks and runs brilliantly every day. This role is responsible for leasing small offices and coworking desks, community outcomes, and the overall member and visitor experience at The Forefront.

Instagram: www.instagram.com/theforefrontbrisbane

Key responsibilities

• Open the space each day including turning on TVs, music, coffee machine, air-conditioning, lights and appliances so members have an enjoyable experience
• Manage stock levels of consumables in kitchens and process orders with vendors to restock
• Ensure the shared spaces including kitchens and meeting rooms are tidy and presentable, conducting twice-daily walk-throughs
• Complete the daily checklist, weekly report and monthly report as required
• Deliver a high level of customer service to tenants, customers and clients, ensuring all members and guests have a positive experience in the space
• Welcome new members with an induction, tour, welcome kit and building access setup
• Promptly answer incoming enquiries via phone, email and web
• Manage incoming mail and send notifications to members for collection
• Work with the Operations Manager to assist manage contractors and suppliers for maintenance, repairs, cleaning, landscaping and other facility requirements
• Provide leasing tours for prospective tenants and guests

About you

• Previous experience in a reception, admin, real estate or leasing role is required

• Excellent communication and personal skills

• Strong organisational skills and attention to detail

• Experience in customer service and front-facing client roles

• A genuine people person with excellent customer service instincts

• A self-motivated person who can work in a small team

• Positive, organised and comfortable juggling multiple tasks

• A problem solver with a can-do attitude and willingness to learn and grow

About us

CoSpaces is a Queensland-based licensed commercial real estate agency specialising in the activation, leasing and management of flexible workspace. We design, curate, market and manage collaborative spaces including coworking communities, innovation centres, creative hubs and business precincts.

The Forefront is a brand new coworking space located on the waterfront in Hamilton next to Eat Street. It's a vibrant workspace designed for creative companies and growing SMEs who want more than just a desk. The Forefront offers great coffee, a buzzing community, and community events that bring people together.

Why Join Us

• Culture: Be part of a passionate team who love what they do, don’t take themselves too seriously and have loads of fun along the way
• Innovation: Be part of Queensland’s innovation ecosystem - an exciting, fast paced sector
• Space: Work in a brand new, architecturally designed space with river views, free commercial coffee and parking
• Grow: Join a growing small biz, and connect with a dynamic community of entrepreneurs, creatives, and professionals every day

**Questions:**For any questions, please reach out to [email protected]